4.5M Sessions a Day with 95% Processed in Under 0.1 Seconds

A fintech analyzes 4.5 million user sessions a day with DevRev — processing 95% in under a tenth of a second and cutting KYC time from over 20 seconds to under 7.

Company

The customer is a high-scale fintech. This case study is presented anonymously at the customer's request.

Challenge

With millions of daily sessions, the company couldn't see where users dropped off in critical journeys like signup, OTP, KYC, and fixed-deposit booking — and KYC alone was taking over 20 seconds, hurting conversion.

Solution

DevRev analyzes 4.5 million sessions a day, processing 95% in under 0.1 seconds, and pinpoints conversion drop-offs across signup/OTP, KYC, and FD booking — enabling data-driven optimization of the highest-value journeys.

Impact

Real-time session analytics turned invisible drop-offs into targeted, measurable fixes:

• 4.5 million user sessions analyzed per day.
• 95% of requests processed in under 0.1 seconds.
• KYC time reduced from 20+ seconds to under 7 seconds.
• Identified conversion drop-offs at signup/OTP, KYC, and FD booking.
• Data-driven optimization of critical user journeys.

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